Reward system Essay

1. 1Executive summary pizza chantey is an Ameri nooky restaurant that offers different styles of pizza along with side dishes pasta, buffalo wings etc. it was founded in 1958 by the brothers Dan and Frank Carney in their hometown. And last mentioned on they expand their backing to any over the world. In Pakistan firstborn branch of pizza hutch was opened in 1993 in Clifton Karachi. It is the franchiser of MCR (MANZAR COORNAY RIAZ) (PVT) LTD that is forthwith owned by Habib Oil. MANZAR RIAZ was the first person who franchises the pizza hut.Overall it has 25 branches in all over the country. During the past four decades pizza field hut has built a reputation for excellence that has earned the respect of consumers in Pakistan. Building a leading pizza follow has required rigorous innovation, commitment to quality and dedication to customer service and value. We argon qualifying to study this nerve in three phases (Analysis phase, Design phase and performance phase). In Anal ysis phase, we argon going to examine the organization refinement, gear up of IT and globalization, study of company avenge dusts.In design phase we are going to modify company reward system and policies regarding organization sort towards its employees and customer dealing. In implementation phase we pass on introduce approximately changes in culture and behavioral policies 1. 2Company Profile * History Pizza hut is an American restaurant that offers different styles of pizza along with side dishes pasta, buffalo wings etc. it was founded in 1958 by the brothers Dan and Frank Carney in their hometown. And last mentioned on they expand their business to all over the world.* Vision The romance of the PIZZA sea chantey is that reach on the top of the peak to pull up stakes best service and taste & customer satisfaction * PIZZA shanty MISSSION STATEMENT We take pride in fashioning a accurate pizza and providing customer a helpful service on all the time. so that every cus tomer says I will be corroborate. 1. 3Organizational chart To be filled 1. 4Employee behavioral precaution policy The management system of PIZZA HUT is very strong. No person can deviate from his duties that cause problem.It is in the mission statement of PIZZA HUT that every boss has a boss. So a check prevails on all the employee and they dont derivate from their duties that cause any disturbance. 1. 5Methodologies used/business process * Customer satisfaction We listen and response to the voice of the customer. legal opinion in people We believe in people, trust in controlling intentions, encourage ideas from everyone and actively develop a workforce that is diverse in style and background. RecognitionWe find reasons to celebrate the achievements of others and have fun doing it. office I. We do what we say II. We are accountable III. We act like owners justice We take pride in our work and have a vexation for excellence. 1. 6 Scope of Work To be filled ANALYSIS signifier/ IDENTIFICATION PHASE 2. 2Study of effects of IT and globalization of the organization Now a days technology is improving so as baking and heating ovens will be of new and efficient technology and will provide efficient service.Due to new technology there are new ways of marketing like internet, telemarketing. With the help of internet Pizza hut can advertise their organization better (i. e. providing all nurture about their products to the customers just at one click). A telemarketing is excessively useful for Pizza hut in enhancing their business. A part from that Pizza Hut is using MIS (Managing information system) which is a computer based system and used to manage the data of the customer. 2. 4Identification of culture type and effects of culture on organizational performanceIf we analyze Pizza huts culture then we may say that Pizza Hut is an organization which presents the role culture. As everyone is assigned a role to do in the organization all the employees focus on th eir particular role as assigned to them by their avocation description and this should increase productivity for the company From top to bottom every one is participating in making Pizza Hut a successful organization. Either cure members or the manager is playing a role in the organization. 2. 5Analysis of organizational reward systems (monetary and non monetary)* Monetary rewards Reward System The system of pay and benefits used by the firm to reward workers * Flexibly at work * Holidays work allowance CHAMPS Program Pizza Hut introduce a new program, that is CHAMPS for check on worker and on the bases of this program they unwrap them bonuses. * C-clearness * H-hospitality * A-accuracy * M-maintenance * P-product quality * S-speed * Non- Monitory rewards 2. 8Study of managerial parley processes Managerial communication is the communication of the managers to their employees.And just like other organizations in Pizza Hut this communication is also a one way communication means entirely managers is allowed to give the order to his employees and it is compulsory to the employees as described in their job descriptions. On the other hand employee can give order to the managers he just have to listen and obey the order. This is the duty of the employee. 2. 9How many organizational benefits are provided by organizational management?